Privacy Policy

1. Introduction

At GetQuranTutor("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at getqurantutor.com or use our tutoring matchmaking services.

2. Information We Collect

We collect information that you voluntarily provide to us:

• Account & Contact Details: Name, email address, phone number, and country/timezone when creating an account or submitting an inquiry.
• Student Requests: Learning goals (e.g., Noorani Qaida, Tajweed, Hifz), student age/level, preferred days/times, and teacher gender preferences.
• Tutor Profiles: Qualifications, teaching experience, biography, hourly/session rates, spoken languages, and availability.
• Verification Audio Recordings: To ensure high recitation standards, tutors upload a Quran recitation voice recording to verify their Tajweed and pronunciation.
• Support Communications: Messages and questions sent through our live chat, email, or WhatsApp customer service channels.

3. How We Use Your Information

• To connect students and families with suitable, qualified Quran tutors.
• To review and verify tutor recitation credentials before approving profiles.
• To enable communication and quotes exchange between tutors and families.
• To provide live customer support, answer questions, and resolve issues.
• To maintain platform security, prevent fraudulent activity, and comply with legal obligations.

4. Protection of Audio Voice Recordings

Tutor recitation voice recordings uploaded for verification are reviewed solely by our qualified verification reviewers to evaluate Tajweed, Makharij, and recitation proficiency. We do not sell, license, or use your audio recordings for any purpose other than tutor assessment and platform verification.

5. Data Sharing & Disclosure

We do not sell your personal information. We only share data in the following limited circumstances:

• Between Tutors and Families: When a tutor sends a quote or a family initiates contact, relevant profile and request details are shared to facilitate the tutoring connection.
• Service Providers: Trusted third-party hosting, database, and email infrastructure providers who assist us in operating our platform under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect the safety, rights, and property of our users or the public.

6. Children's Privacy & Safeguarding

Protecting the privacy and safety of children is our utmost priority. We do not knowingly collect personal data directly from children under 13 without verifiable family consent. All student accounts for minors must be set up, supervised, and managed by a family member or legal guardian.

7. Data Security & Retention

We implement robust technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. We retain your data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights & Choices

Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA), including:

• The right to access and receive a copy of your personal data.
• The right to rectify inaccurate or incomplete information.
• The right to request deletion of your account and associated personal data.
• The right to object to or restrict certain data processing activities.

To exercise any of these rights, contact us at support@getqurantutor.com.

9. Contact Information

If you have questions, comments, or requests regarding this Privacy Policy, please contact us: